A laptop keyboard and Virgin Media O2 logo displayed on a phone screen
Virgin Media O2 hopes to reduce its employee wage bill by 30% over the next two years. Photograph: Jakub Porzycki/NurPhoto/Shutterstock
Virgin Media O2 hopes to reduce its employee wage bill by 30% over the next two years. Photograph: Jakub Porzycki/NurPhoto/Shutterstock
Virgin Media O2 to cut thousands of jobs as it plans £800m cost savings

Up to 25% of 16,000 workforce could go as telecoms group says it will increase use of AI in areas including customer service

Virgin Media O2 is to cut thousands of jobs in an £800m cost-cutting drive as the telecommunications company aims to tackle its £22bn debt pile.