When a big insurance company changes the rules after a claim is activated, juries can step in to resolve the situation and hold insurers accountable.
That's what happened with Vaneza Ramos, an Omaha, Nebraska widow. Her legal battle is against Farmers New World Life Insurance, and it's over a life insurance claim filed after Ramos' husband, Jose Gaytan, a local ice cream shop owner, passed away in May 2020 due to Covid-19.
