DOJ lawsuit says Lyft routinely refuses service to passengers with disabilities

The company settled with the DOJ over similar allegations in 2020.

By Mariella Moon Nov. 10, 2026 4:58 am EST Funstock/Shutterstock Add Engadget on Google: Google Discover

The Justice Department has filed a lawsuit against Lyft, accusing the company and its drivers of "routinely" refusing service to passengers with disabilities. Its complaint focuses on individuals who use mobility devices like stowable wheelchairs, as well as those who have service animals trained to perform tasks related to their conditions. The actions of Lyft and its drivers violate Title III of the Americans with Disabilities Act of 1990 (ADA, which prohibits transportation companies from discriminating based on disability, the department said in its announcement.