A dramatic Microsoft 365 outage impacting widely used services like Outlook, Teams, and Copilot dragged into a second day on Friday after the company failed overnight to resolve an issue that left institutions and individuals around the world without crucial communication tools. The services did seem to be on a slow path to recovery by midmorning on Friday.
“We’re observing sustained improvements in service availability,” Microsoft said in a statement posted to its status dashboard on Friday morning. The company had said on Thursday evening that its initial attempts to fix the problem were “not taking as expected.”




